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Resume Writing

Hello, I am updating my resume. Please update sentences using your own words and

Hello, I am updating my resume. Please update sentences using your own words and make them more professional. Also please add more sentences to the resume to make it look better. Let me know if you need more information about the work.

Categories
Resume Writing

OBJECTIVE Diligent professional with 15+ years committed to providing exception

OBJECTIVE
Diligent professional with 15+ years committed to providing exceptional customer service in records management and help desk support. I am currently seeking an environment where I am an asset growing professionally, bringing my excellent communication skills and the ability to interface with all levels of management.
SUMMARY OF QUALIFICATIONS
Microsoft Office Concepts
Software Installations
Records & Information
Management
Microsoft Windows Concepts
Organizing and Transcribing
Customer Service
ACCOMPLISHMENTS
★ Developed and implemented new procedures with network systems to re-organize and identify records inaccuracies to save time and overhead
★ Received quarterly promotions for supported collaborations and increased records efficiency
★ Lead Special Projects accomplishing higher data collection input and retrieval searches, increasing volumes by 30 – 60% (from 200 to 260 on average or 300 during peak months)
PROFESSIONAL EXPERIENCE
Federal Contractor: Records Specialist
BarnAllen Technologies, Inc., Rockville, MD Nov. 2018 to Sept . 2021 Site: Federal Trade Commission
Process the documents received by the Records and Information Management Office. • Accurately organize and prepare records for shipment to off-site storage facility sites, including assisting agency staff with packing, preparing the necessary documentation, and updating electronic systems, including SharePoint.
Process internal requests for agency records and requests for information regarding records. • Perform searches for records utilizing various tools provided, i.e., Iron Mountain Connect, Matter Management System, SharePoint, RFO records onsite shelving
Assist with the search, compilation, and delivery of documents requested by internal groups. • Responsible for data entry of Litigation Hold and FOIA search results and responses and document Validation information into SharePoint.
Responsible for maintenance, rotation, and disposal of paper documents after a business practice holding period.
Planned, controlled, directed, organize, trained, and promote consistent and systematic processes concerning records creation, records maintenance, use, and disposition to achieve adequate and proper documentation of the policies and transactions of the Federal Government and effective and economical management of agency operations.
Check out staff members leaving the agency by verifying/identifying any records loaned to the staff member. Coordinate the return of documents, if any.
Help Desk Support Technician
Robust Consulting Group Inc., Upper Marlboro, MD July 2014 to December 2018 • Used troubleshooting skills to diagnose and repair PCs and Laptops.
Completed Incident Tickets and made outbound service calls to resolve customers’ problems and inquiries, including but not limited to tech support and account information. • Diagnosed, troubleshot, and resolved a range of software, hardware and connectivity issues. Excel in asking probing questions and researching, analyzing, and rectifying problems.
Configured system networks.
Monitored and reviewed completed Service Tickets for completeness and accuracy. • Performed PC and Mobile Hardware and Software Installations supporting Executives • Conducted On-Boarding or Migration Orientation Sessions for Executives. • Supported Data Retention Practices.
Provided process improvement recommendations.
Created task folders, and uploaded documents into individual electronic official personnel folders.
Tested new operational hardware and software.
Assisted in Training Technical Staff.
Provided Technical input for process improvements.
Administered repairs, upgrades, and completed configuration of PCs and related peripherals. • Prepared new folders for each customer inquiry received by phone, email, and fax and saved them in the database.
Help Desk Support Technician
Peak Technologies, Columbia, MD Jan 2010 to July 2014
Provided IT support to all University staff, including students and faculty. • Password resets to customers within one hour of the time of logging off their tickets (Remedy database).
Created new user accounts and updating existing accounts for students.
Performed software installations and regularly scheduled updates.
Supported with any software installation and upgrades.
Responsible for 24/7 department coverage.
Provided customer service on multiple IT applications and systems in the production, operation, distribution, and maintenance stages.
Researched and resolved issues/inquiries daily.
Routed issues to the proper help desk associate when necessary and followed up on any escalated issues, all within a timely manner.
Communicated thoroughly with client representatives and customers, enabling effective information exchange and efficient process management.
Documented all inquiry activities in the appropriate reporting system.
Responded to inquiries in writing using professional email skills
EDUCATION & CREDENTIALS
Kennedy King College, Chicago, IL
A.S. in Information Systems (conferred May 1994)
TECHNOLOGY PROFICIENCIES
Operating Systems:
Windows XP, Windows Server 2008, Vista, Windows 7 & 8, Apple OS
Hardware:
Dell Workstations, Dell Latitude Laptops, and Printers, Apple
Software:
MS Office (Word, Excel, Outlook, PowerPoint, Access), MS Internet Explorer, Google Chrome, Nuance PDF, Adobe Acrobat, Microsoft Security Essentials, Sonicwall SSL VPN, C#, HTML, Javascript, JQuery, Visual Studio, Fiddler, Sublime, Remedy, JIRA, Git-Gui.
Browsers: Chrome; Safari; Firefox; MS Edge
Mobile Devices:
Android OS, iPhone/iPad iOS, Tablets, Google watch

Categories
Resume Writing

I have 2 resumes to show my exsperience. I’m looking to break into tech and need

I have 2 resumes to show my exsperience. I’m looking to break into tech and need help to convert my skills to focus on Tech posistions. I’m looking to enter into Customer Success or Data Analysis

Categories
Resume Writing

I have an old resume that I uploaded to you. Making new like a modern resume. Pl

I have an old resume that I uploaded to you. Making new like a modern resume. Plus I will upload my picture from the resume to add. And a small introduction bc the old resume. Do not have it

Categories
Resume Writing

I need to have my resume edited and updated to perfection. It needs to have colo

I need to have my resume edited and updated to perfection. It needs to have color and pop out. I will be applying to jobs such as Director and above. I need it cut down to two pages and the font smaller. I need it submitted back in Microsoft Word only!!! I have to be able to edit it to my satisfaction,

Categories
Resume Writing

I want an attractive resume that must include the workshops I have attended and

I want an attractive resume that must include the workshops I have attended and the skills I have. I want my resume to stand out. I am applying for Ph.D. programs so my resume must be according to that!

Categories
Resume Writing

I want an attractive resume that must include the workshops I have attended and

I want an attractive resume that must include the workshops I have attended and the skills I have. I want my resume to stand out. I am applying for Ph.D. programs so my resume must be according to that!

Categories
Resume Writing

Please review the general education lib guide where you will find the complete resume writing guide and sample resume for your reference.please note: grammar and spelling will be evaluated.

Module 01 Course Project – Strengths and Weaknesses and Elevator Pitch
Complete the Skills Matcher Assessment to identify your strengths and areas for development.
In a Word document, write 2-3 paragraphs about 3 strengths and 1 area for development (weakness). Be sure to answer how your strengths add value as a candidate in your chosen field, and describe how you will work to improve upon your area for development.
Close out your paper with a well-written elevator pitch highlighting qualities that will help you stand out as professional in your field.
Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.
Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:
Jstudent_exampleproblem_101504
Module 02 Content
Compare your skill sets and knowledge base with the defined skills and requirements for each researched job title from the activity that you completed. Use the
handout
to complete your assessment.Summarize (use at least 1-2 paragraphs) how these defined skills align with your personal and professional skillsets. Remember that your field-related courses provide a knowledge-base that can translate into certain field-related skills.NOTE: In the submission below, please submit your summary in a Word document and the handout in a separate Word document.Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.Save your assignments as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:Jstudent_exampleproblem_101504Then put both files into a zip folder to submit them into the drop box. Use the same naming structure explained above to name your folder.Module 03 Content
Prepare a well-formatted, 1-page resume that includes the following required sections:Contact information
Summary/Professional Statement
Skills
Education (and Certifications if applicable)
Professional Experience
Please review the General Education Lib Guide where you will find the Complete Resume Writing Guide and Sample Resume for your reference.PLEASE NOTE: Grammar and spelling will be evaluated. Follow the rubric to be sure that you have included all of the requirements. Be sure to check your work to make sure your resumepublish follows the suggested guidelines. In addition to the readings, please view the following sample resume for your document:
Sample Resume.pdf
Submit your completed assignment by following the directions linked below. Please check the Course Calendar for specific due dates.Save your assignment as a Microsoft Word document. (Mac users, please remember to append the “.docx” extension to the filename.) The name of the file should be your first initial and last name, followed by an underscore and the name of the assignment, and an underscore and the date. An example is shown below:Jstudent_exampleproblem_101504
Submission

Categories
Resume Writing

Areas of expertise

Revamp and add on what’s needed to create a 2 page resume. Salesforce Administrator and Gainsight Administrator
Assertion Sections to add to your resume document:
Professional Profile
Career Summary
Areas of Expertise
Skills Overview
Project Accomplishments
Highlight of Achievements
Work History & Responsibility Summaries
Education
Certifications & Trainings

Categories
Resume Writing

Areas of expertise

Revamp and add on what’s needed to create a 2 page resume. Salesforce Administrator and Gainsight Administrator Assertion Sections to add to your resume document:
Professional Profile
Career Summary
Areas of Expertise
Skills Overview
Project Accomplishments
Highlight of Achievements
Work History & Responsibility Summaries
Education
Certifications & Trainings